Dear Sinmeowgrans,
Due to our new Data Center's way to prevent Fire Nation's Attack, sometimes the connection between our Game Server and Game Database might be cut off for a while.
Hence there is nothing we can do, it's all depends on our data center's system. Because of that, we deeply apologize and sorry for the inconvenience.
- Backup Plan
Backup plan will be initiated if only downtime is so long, and our current Game Server cannot pair or connect with the Game Database
- How Is It Work? and the Effect
During the attack, our data center will cut off any international connection. It will make our Game Server unable to connect within the Game Database which our Game Database is located outside Indonesia. Players may will exprience Freeze, Disconnect, and the worst is rollback.
We currently have no idea how long this will happen, but what we believed in this kind of attack will be stopped once the attacker did not interested anymore or our data center upgrading it's anti Fire Nation's attack.
Also, no plan yet to move our Game Database to Indonesia. Since we already invest so much on our Singapore Data Center.